How does the process work?
Once you submit the online application, we will verify certain information and then notify you through email if you are approved and the amount for which you qualify. If approved, we request that you carefully read and then electronically sign your loan agreement to finalize the loan offer.
How do I qualify for a loan?
- Be at least 21 years old
- Receive consistent income from a reliable source
- Have a checking account set up to received direct deposits
- Have not, nor plan to file for bankruptcy
How soon do I get my money?
Loan Applications processed and approved by 2:00 PM CST of any business day will be funded the same day; Loan Applications approved and processed after 2:00 PM CST will be funded by the next business day. Unavoidable delays that occur as a result of bank holidays, the processing schedule of your particular bank, inadvertent processing errors, “acts of God,” and/or “acts of terror” or your choice of payment method may extend the time for the deposit and may cause a change in the Disbursement Date as disclosed in your loan agreement.
What type of bank account do I need?
Applicants are required to have an open checking account that is in good standing and is set up to receive direct deposits.
When will my loan payments be due?
Your loan will be paid off through a series of weekly, bi-weekly, or semi-monthly payments aligned with your payroll deposit dates over the period of one year.
How do I make payments?
The most common method of payment is an electronic payment scheduled on the payment due dates set forth on the Payment Schedule in your loan agreement. This is the most convenient method as you will not have to worry about ensuring timely delivery of loan payments to us. Alternative payment arrangements may be made as further detailed in your loan agreement.
What if I can’t make a payment?
If you know you will not have enough funds available on the date a payment is due, contact us no later than three (3) business days prior to the payment date so the appropriate arrangements can be made for your account.
What if I changed my mind?
If you are no longer in need the loan, you have 24 hours after the Effective Date on your Loan agreement to cancel. Please contact us as soon as possible so we can guide you through this process.
Installment loans vs payday loans
The application process for a payday loan and installment loan are similar. Where they differ is how the loan is paid back. Payday loans are expected to be paid in full on your next pay date, and installment loans allow customers to pay back their loan over a period of time with fixed payments.
Didn’t find the answer you were looking for?
The South Branch Lending customer service team is here to help! Whether you are a current or future customer, don’t hesitate to reach out with any questions or concerns you may have.
, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribes’ reservation. South Branch Lending operates pursuant to the law of the Tribe. Loans from South Branch Lending are governed by federal law and the law of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved.